How do I make a copy of an email?

This article explains how to create a duplicate copy of an email. Please follow the instructions under your mail client. The examples demonstrate how to move a message to a folder named 'false-positive', suitable for reporting legitimate messages that were caught by the SEAS SpamBlocker.

• Eudora
• Thunderbird
• Netscape Messenger
• Webmail
• Apple Mail

Eudora for Windows

Creating a new folder

• To create the mailbox, click Mailbox > Dominant > New... Type the name as "false-positive". Leave the "Make it a folder" check box UNchecked (which is the default).

Copying a message

• Hold down Control, and click and drag the message to the destination mailbox. During the drag, you will see a little plus icon beside the message indicating that it will copy the message (rather than move it).
  
  Note: You can use the Shift key as well. The destination folder can be open or closed.

Thunderbird

Creating a new folder

1. Check Tools | Account Settings -> Server Settings -> Advanced... Make sure IMAP Server Directory is "~/Mail/", and make sure "Show only subscribed folders" and "Server supports folders that contain sub-folders and messages" are both UNchecked.
2. To create a mailbox, click File | New | Folder... Type the name as "false-positive". Leave the "Messages Only" radio button selected.

Copying a message

• Hold down Control, and click and drag the message to the destination mailbox . During the drag, you will see a little plus icon beside the message indicating that it will copy the message (rather than move it).

Netscape Messenger

Creating a new folder

1. Check Edit | Mail & Newsgroups Account Settings -> Server Settings ->Advanced... Make sure IMAP Server Directory is "~/Mail/", and make sure "Show only subscribed folders" and "Server supports folders that contain sub-folders and messages" are both UNchecked.
2. To create a mailbox, click File | New | Folder... Type the name as "false-positive". Leave the "Messages Only" radio button selected.

Copying a message

• Hold down Control, and click and drag the message to the destination mailbox. During the drag, you will see a little plus icon beside the message indicating that it will copy the message (rather than move it).

Webmail

1. On the left column of the message index is a checkbox for each message. Check the message(s) you wish to copy.
2. Immediately above the message index is a set of three drop down boxes. Click the Messages to drop down box, and pick false-positive (or New Folder if you need to create one).
3. Beside the "Messages to" drop down box, click Copy.
4. If you selected New Folder, type "false-positive" at the prompt, and click OK.

AppleMail

Creating a new folder

1. Check Mail | Preferences... -> Advanced Tab. Make sure the IMAP Path Prefix is "~/Mail/".
2. To create the new folder, click Mailbox -> New Mailbox... Type the name "false-positive".

Copying a message

• Hold down Option, and click and drag the message to the destination mailbox. During the drag, you will see a little plus icon beside the message indicating that it will copy the message (rather than move it).