How do I view email messages that have been moved to another folder?

Messages can be delivered directly into folders (eg, spam into spamfolder), or they can be moved into a folder by the user. CETS will move older messages into a folder to keep your inbox a manageable size and to keep our email service running smoothly.

To read email messages that are stored in folders:

1. Point your browser to https://webmail.seas.upenn.edu
2. Logon to webmail using your SEAS username and password.
3. Once you are logged on, you will see your folders listed on the left-hand side of the page.
4. Click on the folder that you want to read, and it will automatically open. It will take a few seconds, so please be patient while it is loading.
5. To logout, click on the "Logout" icon at the top of the page.

You can also read mail folders using any IMAP mail client, such as Thunderbird.

Note: If you are having trouble with viewing other folders, it may be because you have subscriptions turned on. Here is how to turn them off:

1. Login to Webmail.
2. Click on "Options" on the left-hand menu.
3. Then click on "Server and folder information".
4. Then *un*check the box "Use IMAP folder subscriptions".
5. Click "Save options".
6. Logoff Webmail.