Why do I get an error when I try to enable Spam Blocker?

The Spam Blocker uses your .procmailrc to detect and filter out spam from your email. If you already have a .procmailrc file in your account, you will get the following error:

You have a customized .procmailrc file. To avoid corrupting 
your .procmailrc, you cannot use this online tool to manage 
your email filters.

Please contact cets@seas.upenn.edu for assistance.

The online tools don't want to interfere with your existing setup so they will not modify your .procmailrc file. If you want to use the web account tools instead of manually editing your .procmailrc file, then you will need to delete your current .procmailrc file and let the web tools create it for you.


Related Spam Articles

SpamBlocker Overview: How Can I Filter Unwanted Messages from My Mail Account?
I am receiving spam email, how can I find out who is sending it?
How do I view mail that has been filtered by Spam Block?

How does the Spam Filter Work?
Real mail is getting sent to my spam folder - what should I do?


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