What can EOS do for you and who are we?

General Service Requests

EOS receives a variety of service requests that range from the mundane to the eclectic. We have been asked for everything from additional paper products in the rest rooms to moving a slab of tree trunk across campus and installing it in a lab. There are several ways you can submit your service request. The preferred methods are to submit them electronically via our online service request form, located on the web at http://www.seas.upenn.edu/eos/forms.html, or by emailing eos@seas.upenn.edu. You may also call 215-898-5598 (8-5598 from campus phones) if you have an emergency that requires immediate attention. However, if your request is not an emergency, please use either the online form or email. Such service requests may include, but are not necessarily limited to, repair requests, housekeeping, requests for installation of new fixtures or utilities, estimate requests, moving and rigging services, equipment loans, and special event set ups.

Repair Requests

When a part of the building breaks, submit a service request to have it repaired. Please provide as much information as possible regarding the location, a description of the problem and your contact information. When something belonging to your department, office, or lab breaks, you may need to provide a budget code along with your repair request. If one is required and you do not provide one, we will contact you.

Housekeeping Requests

All areas of the SEAS complex should be cleaned once per day, 5 days per week. The majority of routine housekeeping is performed at night between the hours of 11pm and 7am.B If routine housekeeping has not been performed, please send a service request to EOS and we will make sure someone from the housekeeping staff is alerted and responds. If you are requesting additional work, outside the realm of routine housekeeping, you will be required to submit a budget code to pay for those additional services. Due to the universityb