Consultants' Guide

Welcome to Computing and Educational Technology Services (CETS) at Penn Engineering. CETS manages computer-based technology for SEAS faculty, students and staff by providing service for SEAS owned computers, networking (including wireless), LINUX and WINDOWS, software, electronic mail, and computer labs. As an employee of CETS your primary responsibility is “to assist in providing computing support and information to the faculty, staff and students of the School of Engineering and Applied Science at the University of Pennsylvania.” Specific tasks and services performed by our consultants are outlined in this guide. In addition, helpful information concerning payroll and scheduling is also presented. If should have any questions, concerns or suggestions, I welcome your visits to my office in CETS, room 169 Levine. You may also send me electronic mail, tonya@seas or call me at 898-4708. Together, we can make sure your experience with CETS is exciting, challenging, educational, and most of all enjoyable. Good luck with your studies this semester. I look forward to combining our efforts to keep the labs and Help Desks operating smoothly.