Penn+Box at SEAS

NOTE: Due to limited storage and usability issues, CETS strongly discourages the use of Penn+Box when Google@SEAS can be used instead.

All students, faculty, and staff at SEAS have access to 50GB of storage on, as part of a University-wide agreement. You can access your storage space by logging in with your PennKey at

You don't need to contact CETS to activate your Penn+Box account. Just log in.


How do I set up folder sync?

You can set folders on your computer to sync with Penn+Box, so your files are always available. Here's how to do it. (Note: If you want to use Penn+Box on your office desktop, the software is already installed! So you can skip steps 1-3 below.)

  1. Log into your Box account online and click the gear icon in the top-right corner of the screen.
  2. Choose Get Box Sync from the menu that appears.
  3. Download and run the installer (available for Windows and Mac OS X).
  4. During setup, enter your email address as ending in, not
  5. Check the box labeled Use my company's single sign-on credentials.
  6. Click Submit, then login with your PennKey.

After logging in, a folder called My Box Files will appear on your desktop. You can drag and drop files and folders here to sync them to your Box account.

How do I share a file in my Box account with someone outside the University?

Box is great for sharing files inside and outside the University. If you have a file that's too big to send via email, share it with Box! Here's how.

  1. Log into your Box account online and add the file you want to share by clicking the Upload button in the toolbar at the top of the screen.
  2. Once your file appears, click Share, and copy the link that appears.
  3. Choose Access to select who should be able to view the file. Your options are:
    • Open: Anyone with the link can access. No log in required.
    • @University of Pennsylvania: Users at University of Pennsylvania with the link and collaborates in the folder can access.
    • Collaborators Only: Only users authorized to view this folder can access the file.
    • Disable: There is no shared link access to this file.
  4. Send the link you copied to the person you want to share the file with.

Why doesn't recognize my email address?

If you encounter this problem, make sure you use the link to access the site. Logging in with your PennKey will solve this problem. If you log in via, specify your email address as ending with, not This is a temporary issue that we hope to resolve in the future.

Sharing files with users by PennKey

When you use the Invite Collaborators feature to share files or folders in Box, you should add others via their PennKey, not their email address. For example, instead of "", you should use "". The Box service currently classifies all University members in a single community, and specifying addresses for sharing this way will ensure that the intended recipients receive your files.

What permissions should I choose when adding Collaborators?

By default, a Collaborator will have Editor access to files and folders you share with them, meaning they can add, remove, and change content. Penn+Box allows you fine-grained control of sharing permissions, however, so you can choose to set someone as a Viewer, meaning they cannot make changes to files you post. See the official Box documentation for a complete list of roles and their permissions.

Someone shared a file with me on Box, but the link I received via email doesn't work!

Log in to your account on the Box site to view the files shared with you. The email notifications that Box sends out sometimes include inactive links, but the emails are still useful for informing you about new files you've received.

Someone shared a file with me and claims I accepted the invitation, but I never received an email!

This can happen when someone shares a file with you using "" before you have created a Penn+Box account. If that address bounces, Box will stop sending to it. At the same time, the default is to automatically accept all invites, so the sender will think you acknowledged the share. Contact CETS immediately to get this fixed.

How do I access my Box files from my Eniac home directory?

This feature is not yet available.

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