Protect your account:

CETS has recently requested that some users update their Pennkey password. If you were notified, please visit this page:

Change PennKey Password

Worldwide Computer Attack

The British National Health Service and many computers worldwide have been shut down by a large scale computer attack. Do not click on links or open attachments in messages that you are not expecting - check with the sender first to make sure the message is not fake.

Penn never goes phishing!

The University of Pennsylvania will never request that you reply to an email by entering your social security number or Pennkey information. Authentic Penn websites are secured with a green padlock symbol in the browser's location bar for "University of Pennsylvania", "Trustees of the University of Pennsylvania", or "Trustees of the Univ..." If it doesn't have a green padlock, please do not enter your password.

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Report a Problem

Welcome to Computing and Educational Technology Services (CETS)

3330 Walnut Street, Levine Hall, Room 164
cETS@seas.upenn.edu | 215-898-4707 
Monday-Thursday, 8:30am-8:00pm

Friday, 8:30am-5pm

CETS provides computing support and related educational services to the students, faculty, and staff of Penn Engineering. Our services include several PC and linux computer labs, multimedia classroom systems, both online and walk-in consulting support, wired and wireless networking, email, web services, printing and more.

Change Your Pennkey Password

If you've been recently contacted by CETS to change your Pennkey password, please use the link to the Pennkey website below. Other safe computing links are also provided for your convenience:

If you have a question:

  1. Search CETS Answers to see if your question has already been answered:

  2. If you can't find a solution in Answers, please submit a problem report. If the problem is urgent, please call the CETS front desk at 215-898-4707.

Quick Links